Shipping Policy

What are the shipping costs in the Netherlands and Belgium?

In the Netherlands and Belgium we offer free shipping.

What are the shipping costs worldwide

Outside the Netherlands and Belgium the shipping costs are €19.95.

Import duties & customs? We are not responsible for any import duties and customs fees once the items are shipped. By purchasing our products, you agree that one or more packages may be shipped to you and may be subject to import duties and customs fees when they arrive in your country.

How long does the shipment take?

Shipping times are normally 2 - 5 working days for the Netherlands and Belgium. This does not include our processing time of 1 to 2 days. For items that are out of stock or pre-ordered, we will ship them from our warehouse and this will take approximately 10 - 15 days.

Can I track my order?

Yes, you will receive an email as soon as your order is shipped with your tracking information. For some delivery services, it may take a few business days for the tracking information to be updated in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.

Will my items be shipped in one package?

For logistical reasons, items in the same purchase are sometimes shipped in separate packages, even if you've specified combined shipping. If you have any other questions, please contact us and we will do our best to help you.